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Guarantee Claim Form

Please complete your details below, including your Guarantee ID which was emailed to you when you registered your guarantee.

Please Note, there may be circumstances such as fitting advice and non-manufacturing related enquiries that we are unable to assist with. In the event of this we would need to pass you back to your place of purchase, or advise that you consult with a qualified and competent bathroom installer to resolve your issue.

All fields marked * are mandatory

Consumer Details:


Please provide full details on the product you are reporting the issue on.

Please provide as much detail regarding your product issue as possible.

  1. If you wish to send supporting photos relating to this enquiry, email them to customerservices@phoenix-uk.co.uk, please reference your Guarantee ID.
 

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