At Phoenix we recognise that every detail counts, and while everybody has an opinion about design we can sometimes be overwhelmed by choice. Our new website is designed to demonstrate our keen attention to detail and the extensive range of products available, but it will also open up your mind to new possibilities without making the important decisions more stressful.
Whether you are aiming for eye-catching design, opulent comfort or minimalist practicality, we have the products for you. So let Phoenix guide you towards your sensory perfection.
This returns form must be completed by customers of Phoenix and not end users/consumers.
Only submissions by our trade retail accounts will be accepted and actioned.
All fields marked * are mandatory
Please provide full details on the product that you are reporting the issue on. Failure to include the product code found on your invoice/delivery note may result in a delay with our response time.
Please provide as much detail regarding your product issue as possible.
All Spares will incur a postage/delivery charge that will be advised on prior to despatch unless a shortage has been notified within 6 months of the original delivery. Spares parts supplied outside of the terms of our guarantee will be chargeable for the item and postage/delivery.
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